Privacy Policy

1. Data Controller

The data controller is Sirmium Dent, a dental clinic located in Sremska Mitrovica, Serbia. You can contact us via the contact form on the website or by phone.

2. Data We Collect

When you use the appointment booking form or contact form, we collect the following personal data:

• Full name
• Phone number
• Email address
• Date of birth
• Messages and notes you voluntarily provide

3. Purpose of Data Processing

Your data is collected solely for the purpose of scheduling dental appointments and responding to your inquiries. We do not use your data for marketing purposes without your explicit consent.

4. Legal Basis

Data processing is based on your consent, given by submitting the form. You may withdraw your consent at any time by contacting us.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

6. Third-Party Services

Our website uses Google reCAPTCHA to protect forms from spam and abuse. This service is subject to Google's Privacy Policy and Terms of Service. No other third-party services with access to your personal data are used.

7. Your Rights

Under applicable data protection law (Serbia's Law on Personal Data Protection, aligned with GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to the processing of your data
• Lodge a complaint with the relevant supervisory authority

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage you to review it periodically.